SHIPPING & RETURNS
How long will my order take to arrive?
For items that are in stock, we strive to ship them within 1-3 business days. For items that are backordered or on Pre-Order stage, information regarding estimated shipping times can be found on our website on the product description page. Most products ship direct from our US-based fulfillment centers. For orders placed outside the US, estimated shipping delays could be up to an additional 5-7 days unless specified in the product description.
How does shipping work?
TRIBE WOD works with garment artisans and manufacturers around the world to provide you the most awesome products at competitive prices. We centralize most of our product arrivals at our US fulfillment centers; occasionally, however, we ship direct from a manufacturer. In this case, you may receive multiple packages.
To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it.
Items that are used or damaged may be denied a refund or exchange.
Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.
Items which are non-returnable:
- Gift cards
- Product samples
- Made to order items
- Health and personal care items.
- Flash sales Items
Please mail returned items to the following address:
Smart Warehouse 1751 S. Pointe Ave
Ontario, CA 91761
If you are shipping an item over $75, we recommend using a traceable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
We will notify you, by email, once your return is received and inspected. All refunds are processed within 5 business days of receiving and inspecting merchandise. Refunds are processed via the method of payment used to purchase the item, initially.